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The Innovation team presents the TIS 2024 award alongside José Ángel Preciados. They are on stage at the Auditorium during the weekly Assembly.

ILUNION Hotels Wins The‘Innovation Tourism Award 2024’

 
 

ILUNION Hotels receives the Best Innovation in Artificial Intelligence and Data Analytics Award at TIS 2024


October 29, 2024

The BRILL-IA-NT project stood out among 160 global entries for its focus on digital transformation with social impact.

Artificial intelligence and data are driving purpose-driven innovation at ILUNION Hotels.

ILUNION Hotels has been awarded the Best Innovation in AI and Data Analytics at the 2024 Tourism Innovation Awards, held during the Tourism Innovation Summit (TIS). Competing with over 160 candidates worldwide, the recognition highlights the company’s ongoing commitment to innovation, digitalization, and sustainability in the tourism industry.

The award specifically honors the BRILL-IA-NT project, a strategic initiative designed around innovation with purpose. Developed under ILUNION Hotels’ Competitive Intelligence System, the project aims to anticipate trends and tailor AI solutions to meet the evolving needs of the company, its employees, and its guests.

Group photo at the Tourism Innovation Awards 2024. The winners posed in front of a photocall featuring logos from the Ministry of Industry and Tourism, the City Council of Seville, the Seville Tourism Office, and the European Commission. The photocall displays the text “Tourism Innovation Awards 2024” alongside the TIS logo.
The Innovation team presents the TIS 2024 award alongside José Ángel Preciados. They are on stage at the Auditorium during the weekly Assembly.

Throughout 2023 and 2024, ILUNION Hotels has conducted studies, surveys, and collaborated with members of the X-PACE technology ecosystem, such as Microsoft, Google, and Telefónica. These alliances have facilitated the integration of AI into its operations, optimizing products and services with a positive impact for all stakeholders. Furthermore, BRILL-AI-NT includes an AI training and awareness plan so that the company’s teams can make the most of technological tools and improve their effectiveness in creating inclusive experiences.

Carlos Bello, Director of Innovation at ILUNION Hotels, accepted the award in Seville at TIS 2024. “This recognition fuels our drive to continue leading innovation in the industry—creating value through technology that is not only economic, but also social—while setting new standards of quality and accessibility in the customer experience,” he stated.

An award that consolidates ILUNION Hotels’ leadership in the use of AI to promote inclusive and sustainable tourism, aligning innovation with its social purpose and commitment to its employees and customers.