#InnovACTION: We all innovate
In today’s global uncertainty and the ongoing transformation of the tourism and, more specifically, the hotel industry, innovation emerges as a key strategic variable to address the challenges of a sector that is increasingly called upon to be more sustainable, efficient, competitive, and to offer new customer experiences and employee.
ILUNION Hotels drives transformation through Purpose-Driven Innovation
(Digital transformation is a powerful enabler)
through the organization’s culture, delivers tangible value beyond financial gains to stakeholders, introducing innovative ideas and solutions that drive real organizational change.
Innovation Report
2022-2023
Tourism Industry Trends Report
2024-2025
2023 Indicators
I Hotel Innovation Barometer
Innovative Business Model with Purpose
X-PACE Purpose-Driven Innovation Ecosystem
ILUNION Hotels’ open and decentralized innovation model fosters an ecosystem that integrates its stakeholders, promoting the company’s purpose, value creation, knowledge transfer, talent acquisition, and a culture of innovation.
The current Innovation Strategy Master Plan is a call to action to innovate (#InnovACTION), engaging all ILUNION Hotels stakeholders where customers are the primary focus, and employees are the key ambassadors of transformation.
Digital transformation
Technology serves as a fundamental driver of change and a key enabler of innovation at ILUNION Hotels.
Technology is key to driving critical aspects such as enhancing the customer experience in unprecedented ways, optimizing internal operations, reducing costs and improving efficiency, opening new avenues for data collection and analysis, facilitating innovation in security, and enabling the exploration of new business models and market strategies.
